What happened to the RAZR?

On the way to work today, I heard an radio commercial selling the Motorola RAZR going for $49.95. This might have sparked some interest if I didn’t already know you can make $50 by getting a RAZR with contract. It is really hard to believe that less than two years ago, Bill and I were […]

Service Recovery

Joseph passed me this article about Redgee’s handling of an interesting customer support issue. [My service recovery experience and thoughts about products and services after the jump.]

Purpose of Hands

When Drew finished the Mac client for release, I sent an “update request” to all my address book trying to get them to join Plaxo. The Update Request has them update information in my Address Book, instead of asking them to become a member where the information is updated automatically and they get synchronization between […]

November baby

I finally am going Intel. With the 17″ notebook, everything (i.e. what backpacks you purchase) revolves around it. Also since the resolution of the 15″ is the same as my old 17″, I’m switching back to 15″.

LinkedIn does Groups

I got my first(?) Caltech Alumni spam today which led me to this page which led me to this page. The cool thing about LinkedIn Groups feature (finding this is an interesting case of buried UI) is that this stuff seems to be officially/unofficially sponsored by the groups hosted by LinkedIn. This means I get […]

Zugster Custom bags

I’m not too sure where this belongs, but a website mentions a custom bag manufacturer: Zugster bags. These are real custom, made-to-order messenger bags right down to the pockets, pads, and the stitching. Yes, it’s expensive and the wait is going to be like three months but flipping through these bags gives me a big […]

Web SIG’s red pill

I promised Bess I’d mention that I’ll be at WebSIG’s “Wiki Technology and Trends” event taking photos and generally making an ass of myself. Admission is free with RSVP do it! Because it is Halloween, there is a suggested dress code of being an Agent which I’ve mixed feelings about. On one hand, I don’t […]

…and from now on, start playing with Facebook

I finally created a Facebook account. Someone mentioned FaceBook being the new MySpace just one e-mail before Aaron (who has been working at Facebook for a couple years now) sent me an invite. I took that as a sign from God. Mitch: [As the voice of Jesus] …And from now on, stop playing with yourself. […]

PR 2.0

Here’s Brian Solis’s blog I ran across because of the latest Lunch 2.0 event (oDesk): PR 2.0. Since I’m not a PR/Marketing type I don’t understand it, but other readers might find it useful in finding there is more to Web 2.0 marketing than “viral marketing.” Actually, I’m hurt that in PR 2.0’s latest article, […]